当前位置:首页 >> 英语考试 >> 商务英语视听说原文与答案完整版

商务英语视听说原文与答案完整版


Scripts Unit 1
Part II Listening and Speaking Task 1 FAQs in job interview Comments on the three questions: Point for Q 1: Tell me something about yourself. Sample answers: Q1. I am graduating in June,2015 from Guangdong University of Finance and my major is financial secretary. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to communicate with different peopel. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful secretary. During my internship at one company, I worked as a secretary. My duties included offering friendly and efficientschedule to my boss, answering phone calls, taking and passing on messages to my boss. Q2. I received honors in several Financial management and computer contests. I am good at communicating, organizing and coordinating. I like to get along well with people from different backgrounds.If something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3. Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love to be a secretary, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in. Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me. Task 2 Inappropriate questions in job interview Script: M: Come in, please. W: Good morning, sir. I?m Karen Yang. M: Good morning, Miss Yang. I?m Kevin Carter, the Administration Manager. Take a seat, please. W: Oh, is that your wife, Mr. Carter? She is so beautiful. M: Thank you. Ah… Miss Yang, I?ve gone through your resume. I?d like to ask you some questions now, if you don?t mind. W: Of course not. please go ahead. M: Well, can you tell me why you would like to work as a medical representative with us? W: I really like this kind of work, and having been a doctor for three years, I want to

apply for this position for a change. M: Don?t you think it?s a pity for you to leave your present job? W: To some extent, it is. I have learned a lot in the hospital. But I would like to try a different kind of life. By the way, could you tell me how much the new job pays? M: Sure. There is a five-month probationary 试用的 period and you can only get RMB2,000 for each month. After that, we?ll determine your salary according to your performance. W: Oh, I see. Then, what about the paid holidays, insurance, and things like that? M: Every employee in our company enjoys life insurance 人 寿 保 险 and unemployment insurance. In addition, they enjoy two-week paid holidays. W: That sounds fine. How much time will it take for me to be promoted here? M: I?m not sure. It depends on your ability and performance. Maybe we?ll send you to one of our branches, if you like. W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based (把总部设在…)? M: Our company is based in New York, with branches in many cities, such as Philadelphia, Beijing and London. … Key: Is that your wife, Mr. Carter? She is so beautiful. Avoid asking interviewer personal questions or making personal comments. Could you tell me how much the new job pays? The interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them. What about the paid holidays, insurance, and things like that? How much time will it take for me to be promoted here? But in which cities do you have your branches? And where is your company based? It is also unwise to ask about things you should have already known. You are only telling the interviewer that you haven't done your homework. Part III Language Focus Key: o Name: Cai Ning o Personality: serious-minded 认真的; calm; humorous; easy-going o Strengths: the ability to work with all types of people o Weakness: perfectionist; impatient o Work experience: six years? financial industry experience with several companies; two years? experience in an investment bank o Qualification: graduated from Peking University in 2001 majoring in accounting; fluent English; bookkeeping 记账 and accounting proficiency in English. o Reasons for leaving last job: want to find a job that is challenging. o Questions about the job: Would I be able to work abroad in one of your overseas branches? Part IV Viewing and Speaking

Video 1 Applying for the position of financial consultant Script: Chen: Good morning, Ms Mandel. Ms. Mandel: Good morning, sit down, please. Chen: Thank you! Ms. Mandel: You are Chen Bo, aren?t you? I?m Cathy Mandel, Director of the HR Department. Chen: Yes, I?m Chen Bo. Nice to meet you, Ms. Mandel. Ms. Mandel: Nice to meet you, too. I?ve gone through your resume and would like to know more about you. Chen: Thank you for your interest in me. Ms. Mandel: To start with, would you like to tell me a bit about yourself? Chen: Sure. I?m a senior student at GDUF. I expect to graduate this summer. My major is international finance. Ms. Mandel: So why did you choose our company? Chen: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I?ve learned at university. Ms. Mandel: As a major in international finance, what do you think you can do in consultancy? Chen: Well, I know how to tackle problems. For example, I know I must first analyze the problem and work out the major cause. Then I will be able to search for ways to solve it from available data. Ms. Mandel: Sometimes data is not enough. Have you got any relevant experience in this field? Chen: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing, I really learned a lot from the experience, especially how to access 评估 people?s strengths and abilities. Ms. Mandel: Can you cope with hard work under pressure and in a tough environment? Chen: No problem, I don?t care about pressure or the environment as long as I enjoy the work. Ms. Mandel: Good. Now, do you have any questions to ask? Chen: Yes, I?ve got one. Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world? Ms. Mandel: Um, probably. I think you are likely to be sent to work in an overseas branch to get experience later on once you?ve proved your worth. Chen: Oh, great. If I?m accepted, I will do my best for the company. Ms. Mandel: I wish you luck! We?ll notify you of our final decision by Friday. Chen: Thank you! Ms. Mandel. Good-bye. Ms. Mandel: Goodbye. Key: Reasons for joining the company It is one of the leading international consultant corporations which came to China

after China entered WTO. Working in this company would give him the best chance to use what he has learned at university. Relevant work experience He was involved in a factory restoration in Nanjing. Questions Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world? Result of the interview Chen Bo will be notified of the final decision by Friday. Video 2 Applying for the position of Sales Manager Script: Wang: May I come in? Mr. White: Yes, please do. Wang: Good morning, sir. My name is Merry Wang. I?ve come for an interview, as requested. Mr. White: Nice to meet you, Miss Wang. I am Harry White, Director of the HR Department. I was expecting you. Please, take a seat. Wang: Thank you. Mr. White: Well, Miss Wang, you are applying for the position of Sales Manager, right? How did you know about our company? Wang: I got to know your company from your TV commercials. They are elaborately designed and produced, and leave me deep impression. And in the summers of 1997 and 1998 I worked as a salesgirl for your company in Guangzhou. Mr. White: Really? That?s good. Then you must know something about our company? Wang: Yes, a little. Your company is very famous. Your cosmetics and skincare products are very popular with women all over the world. Mr. White: Huh, that?s right. Miss Wang, can you tell me which university you attended? Wang: Sun Yat-sen. Mr. White: And what degree have you got? Wang: I have a bachelor?s degree in business administration. Mr. White: How is your English? You know, some staff members in our company are Americans, so conversational English is very important. Wang: I passed TEM 8 at college, and I am good at oral English. I think I can communicate with Americans quite well. Mr. White: Good. I know you are now with United Butter. What is your chief responsibility there? Wang: I?ve worked there for five years, since I graduated from college. Two years ago, I was appointed Brand Manager—responsible for the Panda line of biscuits. Mr. White: Why do you want to change your job? Wang: I want to change my work environment, seek new challenges and broaden my experience. That?s why I want to move into sales. Mr. White: What do you think is the most important qualification for a salesperson?

Wang: I think it?s self-confidence and quality products. Mr. White: I agree with you. What salary would you expect to get here? Wang: Well, I would leave it to you to decide after you consider my abilities. My current annual income in United Butter is 150 thousand. But, er, … could you tell me a little more about what the job entails? Mr. White: You would be in charge of all the sales activities, for all hair products in northeast China. This would involve market analysis, client service and development, sales promotion, and regular customer satisfaction surveys. You?d report directly to the Regional Sales Director. Do you have any other questions? Wang: Yes, only one. When can I get your decision? Mr. White: I need to discuss with other board members. We?ll notify you of our decision as soon as possible. But … to be honest, you seem to be a good candidate with the right kind of experience and personality. You?re high on my list. Wang: That?s good! Thank you, Mr. White. I look forward to hearing from you. Goodbye. Mr. White: Goodbye. Key: o 1. F T F F T o 2. 1) Sales Manager 2) Five 3) Brand Manager 4) biscuits 5) Business Administration 6) oral English

Scripts Unit 2
Script: Sherry: Daniel, it?s you! I haven?t seen you for years. How are you doing? Daniel: Very well, thank you. And you, Shelly? Sherry: Not too bad. I heard you?ve got a new job. So, what do you do now? Daniel: I am an engineer in a large international car corporation now. Sherry: Oh, that?s nice! Which department are you in? Daniel: I?m in the Research and Development Department. Sherry: That sounds great! Daniel: Yes, it?s really a very exciting and rewarding job. At the moment, we are designing a new type of car. Sherry: Oh, really? You?ve always been clever, Daniel. I knew you?d do something very challenging and creative. Do you need to work overtime? Daniel: Not really, I just work regular hours most of the time. But on Friday nights, I sometimes stay in the office after work to deal with unfinished tasks. Sherry: Well, Daniel, you must come and see me sometime and tell me all about it over a cup of tea. Daniel: I certainly will. What about you, Sherry? How is your job?

Sherry: I am still the accountant of that cosmetics company… Task 2 Describing jobs Script: v Jack: Hi, I?m Jack. I?m the manager of the Research & Development Department. I?ve been in this position for three years. I have to manage all aspects of the product development process, including resource allocation , budget requirements and personnel management. I have to work with marketing teams to analyze the needs of the developing markets and direct our work accordingly. I?m responsible for creating and managing the R&D teams and for the overall planning, execution , and success of the projects. v Janet: I?m Janet, Sales Manager of R&T Company. Since I was promoted to the position of manager four years ago, I?ve been engaged in various responsibilities. My responsibilities include: developing sales strategies; achieving sales targets; recruiting and training sales staff; supervising and motivating team performance; expanding the customer base and ensuring high levels of customer satisfaction. v Stanley: Hi, I?m Stanley. As the manager of the Production Department, I?m responsible for selecting, developing and managing a highly competent and motivated staff of employees; ensuring that production is cost-effective and the products are produced on time and of good quality. Moreover, I have to work out the human and material resources needed. I?m also responsible for identifying the training needs of our staff and cultivating a culture of continuous improvement in all aspects of manufacturing. Part IV Viewing and Speaking Video 1 Introducing titles and responsibilities Script: President: Good afternoon, everyone! This is Robin Copperfield, the new vice president of our company. He will be in charge of the accounting work. Let?s give him a warm welcome! Robin: Thank you! President: Mr. Copperfield is an expert in the field of accounting. So, it is a pleasure for us to have him here. Now, Mr. Copperfield, I?d like to introduce the vice presidents and managers to you. Robin: It?s OK, thank you! President: This is May Bates, Vice President in charge of the Administration Department and the Neighborhood Service Department. Robin: Nice to meet you, Ms. Bates. Ms. Bates: Nice to meet you, Mr. Copperfield. President: And this is Dennis Hayes. Vice President in charge of the Marketing Department and the Sales Department. Dennis Hayes: How do you do, Mr. Copperfield? Glad to meet you. Robin: Glad to meet you, Mr. Hayes. President: And this is…oh, where is Andrew Jefferson? Robin: Mr. Jefferson? I?ve met him before. I heard he is one of the secrets of this company?s success. Everyone was raving about what a great job he?s done in …

President: Uh… speak of the devil… Mr. Jefferson has just arrived. Mr. Jefferson: Hi, Mr. Copperfield, good to see you again. Robin: Good to see you, Mr. Jefferson. Mr. Jefferson: Sorry, I?m late. I was talking to a client. Robin: Oh, that?s OK. How many departments are you in charge of, Mr. Jefferson? Mr. Jefferson: Four: Research & Development, Engineering, Contract Budgets, and Project Preparation. Robin: No wonder you?re so busy. President: Mr. Copperfield, there are three managers who report directly to you, and they are all ladies. So, ladies, can you introduce yourselves? Ada Black: I?m Ada Black, responsible for management accounts. Caroline Clinton: I?m Caroline Clinton, responsible for financial accounts. Lucy White: I?m Lucy White, responsible for data processing. Robin: Oh, good. Nice to meet you all, ladies. Key: 1. Caroline Clinton: financial accounts Lucy White: data processing Ada Balck: management accounts 2. Administration; Marketing; Engineering; Project Preparation; Accounting 3.1)administration:rear service of the company,coordinating the staff to exercise 2)neighborhood service:working out plans for preserving&improving the physicl,social&economic health of neighbor. 3)marketing:establishing marketing strategies to 4)research&development:providing advice on available research 5)engineering:manage&controlling project quality,schedule &costs 6)contract budgets:lead the preparation,development &management of the operational Video 2 Do you like your job? Script: Robin: What?s your job now, Jerome? Do you still work for that wholly funded American company? Jerome: No, I left it three years ago. I have my own business now. Frank: Gee, that?s great! How do you feel as a self-employed entrepreneur ? Jerome: I feel good. I can make a lot more money than before and I have a lot of independence in doing things. But, sometimes I ge[t] tired. As you know, it?s not very easy to run a business on your own. What about you, Frank? What are you doing now? Frank: I?ve worked for several companies. After graduation, I wen[t] to a priva[te] company. Then a year later, I changed to a Sino-Japanese [?sain?u,d??p??ni:z] joint-venture enterprise and worked as a sales assistant. Two years later, I moved on to a computer company and worked in export sales. And now, I?m an advertising executive. Colin: Oh, you are a real job-hopper. Why have you changed jobs so often? Frank: I?m always interested in new challenges. I know changing jobs frequently can be a waste of a company?s human resources, but I?m gaining a lot of experience! How

is your job, Colin? Colin: I?ve been working for the PMC Textile Plant since I graduated. Two years ago, I was promoted to Line Supervisor. Frank: Do you like your job? Colin: The salary and benefits are Ok, but I don?t like the work environment. You know, the workshops are very noisy sometimes. Also, I don?t often get an opportunity to go anywhere. I hate staying in the same place all the time. You often travel on business, right, Robin? Robin: Yes. As a buyer, I mus[t] travel to purchase stock. I?ve been to a lot of places. Colin: Maybe I should think about becoming a buyer… Robin: Mm…, everything has two sides. I get fed up with traveling. Nowadays, I wan[t] to spend more time with my family. Janet: Hi, guys, may I join you? Everybody: Sure. Have a seat. Janet: You enjoy getting together, don?t you? What are you talking about? Robin: Jobs. What kind of job do you have, Janet? Janet: I?m the Public Relations Manager in a holding company. Colin: Do you enjoy it? Janet: Yes. What I like about it is that I can meet a lot of new and interesting people. Robin: How about your working hours? Janet: That?s the trouble. I usually have to work overtime because I often have dinner parties in the evening. I don?t get enough time with my family and baby. Key: 1. self-employed entrepreneur, buyer, Line Supervisor, Advertising Executive, Public Relations Manager 2. Names like dislike Jerome making a lot more money; having lots of independence in doing things feeling tired sometimes Robin having been to a lot of places too much traveling; having very little time to spend with his family Colin good salary and benefits noisy work environment; seldom having the opportunity to go out Frank new challenges; a lot of experience Janet meeting a lot of new & interesting people often having dinner parties in the evening; having little time with her family and baby

Scripts Unit 3 Part II Listening and Speaking Task 1 Making a call Script: Office Assistant: Good morning. Luck Promotions. May I help you? Mike: Hello, this is Mike Twist from Smooth Communication. Could I speak to Steve Turner, please? Office Assistant: Just a moment, please. Steve: Hi, Mike. It?s nice to hear from you. How?s the English weather? Mike: It?s pretty good for this time of year. What?s it like in New York? Steve: Not good, I?m afraid. Mike: That?s a pity! I?m planning to come by next week. Steve: Really? Well, you?ll come by and see us while you?re here, I hope. Mike: That?s what I?m phoning about. I?ve got a meeting with a customer in Boston on Thursday next week. I was hoping we could arrange to meet up either before or after that. Steve: Great. That would give me a chance to show you that convention center. Mike: That?s what I was thinking. Steve: You said you have to be in Boston on Thursday? That?s the 7th? Mike: That?s right. I could stop over in New York on the way—that would be Wednesday. Would that be possible? Steve: Ah, I?m afraid I won?t be in the office on Wednesday. Mike: Er, well, the other possibility would be to arrange it after I leave Boston. Steve: When do you plan to leave Boston? Mike: Either Thursday afternoon or Friday morning, but I would like to catch a flight back to London on Friday evening. Steve: Ok. Well, it would be best for us if you could fly in on Friday morning. I will pick you up at the airport, and then I could show you the convention center. If there?s time, you could come back to the office and we?ll run through any of the details that still haven?t been finalized. Mike: That sounds good. Just as long as I can get back to the airport for my evening flight. Steve: No problem. Look, why don?t you fax me your information once you?ve confirmed your flight? Then we?ll get back to you with an itinerary for the day—that?s Friday the 8th, right? Mike: That?s right. Good. Well, I?ll do that and I look forward to seeing you next week. Key: F F T T F T F F Task 2 Leaving a message Script: Operator: Hello, ABC Co. Ltd. How can I help you?

Paul: This is Paul Jackson of Grand Company. Can I have extension 3421? Operator: Certainly, hold on a minute and I?ll put you through. Roy: Louise Paulson?s office. This is Roy speaking. Paul: This is Paul Jackson calling. Is Louise in? Roy: I?m sorry. She?s out at the moment. Paul: When will she be back? Roy: I?m afraid she won?t be back soon. Can I take a message? Paul: Yes, could you ask her to call me at 979-326-8965. I need to talk to her about the order we placed last Friday. I?m afraid we have to make some changes to the order. Tell her it?s urgent. Roy: Could you repeat the number please? Paul: Yes, it?s 979-326-8965 and this is Paul Jackson. Roy: Could you spell it? Paul: P-A-U-L, Paul, J-A-C-K-S-O-N, Jackson. Paul Jackson. Roy: Thank you, Mr. Jackson. I?ll make sure Louise gets this as soon as possible. Paul: Thanks, bye. Roy: Bye. Key: Message Note To: Louise Paulson From: Paul Jackson Phone: 979-326-8965 Message: Ring back to him about the order they placed last Friday. They have to make some changes to the order. It?s urgent. Taken by: Roy Part IV Viewing & Speaking Video 1 Leaving a message Script: Receptionist: Hello, International Sales. Mr. Schulz: Hello, this is Mr. Schulz here, calling from England. Receptionist: Yes, Mr. Schulz, who do you want to speak to ? Mr. Schulz: I?d like to speak to Mr. Matthews. Receptionist: Fine. Hold the line, please. I?m connecting you now. (connected) Miss Perez: Hello. Mr. Matthew?s office. Who?s calling please? Mr. Schulz: This is Mr. Schulz calling from England. Can I have a word with Mr. Matthews? Miss Perez: I?m afraid Mr. Matthews isn?t available. He?s gone to Hong Kong on business for a few days. Mr. Schulz: When do you expect him back? Miss Perez: He?ll be back on Friday afternoon. Is it urgent? Mr. Schulz: Yes. Miss Perez: Can I take a message for him? Mr. Schulz: Yes, please. Will you tell him that we?ve just received your sample of the

new assembly coffee table and are quite happy with it? Miss Perez: Sure. It?s very kind of you to say so. Can we expect an order from you? Mr. Schulz: That?s why I?m making the call. Please tell Mr. Matthews we?re quite happy with the quality and design of the table, but the price is too high. We need some negotiation on it. Miss Perez: OK, Mr. Schulz. Anything else? Mr. Schulz: One more thing. Please inform Mr. Matthews that I won?t be able to get to your company that early this Saturday because of the rail strike. It?ll probably be afternoon before I arrive. Miss Perez: No problem, I?ll give him the message. Mr. Schulz: Thanks. Miss Perez: You?re welcome. Goodbye. Key: 1. F F T T F 2.Message 1) Will you tell him that we?ve just received your sample of the new assembly coffee table and are quite happy with it? Message 2) Please tell Mr. Matthews we?re quite happy with the quality and design of the table, but the price is too high. We need some negotiation on it. Message 3) Please inform Mr. Matthews that I won?t be able to get to your company early on Saturday because of the rail strike. I probably won?t arrive until that afternoon. Video 2 You are hard to get hold of! Script: First attempt Receptionist: Good afternoon, this is DNN. How can I help you? Ms. Mandel: Good afternoon. I?d like to speak to Mr. Miller, please. Receptionist: Mr. Miller? Hold on, please. I?ll connect you. (connected) Leo Miller: Mr. Miller speaking. Who?s calling please? Ms. Mandel: This is Ms. Mandel from BCM. Is this Henry Miller? Leo Miller: What? Henry Miller? No, this is Leo Miller, in the Sales Department. Henry Miller is in the Customer Relations Office. I?m afraid you?ve dialed the wrong extension. Ms. Mandel: Oh, sorry to have interrupted you. Can you give me Henry Miller?s extension, please? Leo Miller: Sorry, I haven?t got a directory on hand now. Would you mind calling the switchboard again? I?m sorry not to be of more help. Ms. Mandel: Oh, Ok. It doesn?t matter. I?ll call to the receptionist. Thank you, anyway. Second attempt Receptionist: Good afternoon. How can I help you? Ms. Mandel: Good afternoon. This is Ms. Mandel again. I?m afraid you gave me the wrong extension just now. I want to speak to Henry Miller, not Leo Miller.

Receptionist: Oh, there are two Mr. Miller in our company. I?m very sorry, I didn?t notice that. I?ll put you through right now. Please wait a minute. Ms. Mandel: OK. I?m holding. (Phone rings. Nobody answers the phone. Ms. Mandel hangs up the phone.) Third attempt Receptionist: Good afternoon. How can I help you? Ms. Mandel: It?s me again—Ms. Mandel. I?m still having trouble getting through to Henry Miller. No one is answering his line. I really need to talk to Mr. Miller as soon as possible. We placed an order with you last week, but we have so far heard nothing about it. It?s a rush order, and we need it urgently. Can you help? Receptionist: Of course. I?ll go and find him and ask him to ring you immediately. There may be a problem with his line. Ms. Mandel: OK, thank you so much. Fourth attempt (Mr. Miller is in his office. The phone line is connected.) Ms. Mandel: Hello, Mr. Miller, this is Ms. Mandel. Thank you for ringing back. You are hard to get hold of! Henry Miller: Oh, I?m terribly sorry for the trouble. I was in a meeting and I left my cellphone in my office. Ms. Mandel: Oh, OK. Mr. Miller, I?m calling you about… Key: 1. First attempt 1) A 2)C Second attempt 3) C Third attempt 4) C 5) B Fourth attempt 6) C 2. 1) When Ms. Mandel asked for Mr. Miller, the receptionist replied, “Hold on, please. I?ll connect you.” 2) When Leo Miller found out that he was not the one Ms. Mandel asked for, he said, “I?m afraid you?ve dialed the wrong extension.” 3) When Ms. Mandel was told she dialed the wrong number, she said, “Oh, sorry to have interrupted you. Can you give me Henry Miller?s extension, please?” 4) When the receptionist realized she had given the wrong extension, she said, “I?m very sorry, I didn?t notice that. I?ll put you through right now. Please wait a minute.” 5) When Ms. Mandel phoned the receptionist the third time, she explained, “It?s me again—Ms. Mandel. I?m still having trouble getting through to Henry

Miller… Can you help?” 6) When Ms. Mandel said it was hard to get hold of him, Henry Miller replied, “Oh, I?m terribly sorry for the trouble.”

Scripts Unit 4
Part II Listening and Speaking Task 1 Formal and informal meetings Script: Extract 1. Good afternoon, I?d like to call the meeting to order. There are three issues on today?s agenda. First of all, let?s discuss whether it?s necessary to set up the Department of Security. Extract 2. OK, everyone is here. Shall we start? As you know, we?ve called this meeting to discuss whether it?s the appropriate time to establish a new agency. So, why don?t we start with Ann, who will introduce the situation? Extract 3. Right, you know why we?re here. The product presentation is next week and we?ve got to come up with some original ideas. Maybe we should do it like this—I?ll note down your ideas on the chart over here. Then we?ll eliminate the more wayward ideas. The rest of the ideas will be made into a short-list of three or four concept. Extract 4. Welcome to BCG, and to what I am sure will be the beginning of a major new alliance. Today, our purpose is to propose the strategies of promoting our new products. We?ve drawn up an agenda listing some possible approaches… Extract 5. Right, let?s get down to business. Today, besides the usual reports, we?ve got an important additional item on the agenda—a new evaluation policy for the department. I suggest we deal with that at the end and try to keep the reports as brief as possible. Extract 6. Well, gentlemen, it?s a pleasure to be here today and to have this opportunity to meet all of you. I?d like to start with a brief introduction of myself and my colleague Simon. Key: 1Formal *Good afternoon, I?d like to call the meeting to order. * First of all, let?s discuss… 2Informal *OK, everyone is here… *So, why don?t we start with… 3Informal * Right, you know why we are here. * Maybe we should do it like this… 4Formal *Welcome to BCG, and to what I am sure will be the beginning of a major new alliance. * Today our purpose is to…

5Informal *Right, let?s get down to business… * I suggest we deal with that… 6 Formal *Well, gentleman, it?s a pleasure to be here today… *I?d like to start with… Task 2 How to take meeting minutes Script: Recording the proceedings of a professional meeting can be a challenging task. If you are asked to take notes for the meeting, here are some tips that can help you do a good job. First, arrive at the meeting ahead of schedule. Find a good seat in the middle of the group where you can hear everyone speak plainly. Be sure your pen or pencil works if you take notes by hand or check to see if the laptop provided for this purpose is plugged in and working as needed. Second, consider using a tape recorder, which will help you ensure accuracy in transcribing proceedings. If you use such equipment, arrange to have it on hand at the time and location of the meeting, and be sure the equipment works properly by testing it before the meeting begins. Third, use a consistent format. The usual criteria include the meeting?s name, location, date, and starting as well as ending time. Also mentioned at the top of your list are the names of attendees. Fourth, follow the agenda. If an agenda was posted or distributed before the meeting, cover each of its points in your minutes. Fifth, be concise. Rather than writing each word that everyone says, just catch the highlights. Also, find out whether attendees wish to be identified by name or prefer to be kept anonymous. Sixth, list specific outcomes. Important actions should be listed separately to catch reader?s attention. Check previous minutes to follow similar organization. Seventh, after the meeting, write a meeting report from your notes. Sign your name at the bottom of the last page of the minutes. Distribute the final copy of meeting minutes to everyone who attended as well as absentees. It is also important to organize all meeting minutes in a standard file so that it can well serve as future reference. Part IV Viewing and Speaking Video 1 Why are we here? Script: (Sales have dropped! Larry Hunter, Marketing Manager of B&N, calls a meeting at short notice.) Gregory: Do you know why we are here? Richard: No. I have no idea. He just popped in and told me there would be a meeting at 3:00. Amy: I?m afraid it?s about cuts. I saw him this morning and he?s not happy.

Larry: Bad news! I guess you?ve all seen last month?s sales figure for the laptop X600. Amy: No, actually I haven?t. Richard: Me, neither. Larry: Oh, well, there?s a 21% drop from July. Gregory: 21%? That?s a disaster! Amy: I suppose you?re going to blame my sales team. Larry: No, Amy. We are not going to blame anyone. Not today. We need to decide what we are going to do about it. Richard: Wait. Before we go on, can we have a look at these poor figures? Larry: Sorry, I?m not sure if I have…Ah, yes, I?ve got a few copies here. As you can see… Amy: Larry, I want you to know that it?s not my fault! My people have been working really hard to promote sales. Larry: Yes, yes, I know. But the fact is that the results are not good. Richard: Maybe we can… Amy: You should trust your team! There are always ups and downs in sales! Larry: Look, Amy. I do have confidence in my team! I have called this meeting to see what my team suggests we do! So shall we get on with it? I suppose we can start by finding out why we are having these poor results. Gregory, would you please give us an analysis of these figures? Gregory: Ur…Sorry, I don?t have anything prepared since I didn?t know… Larry: Oh, well… Key: F F F T F Video 2 What can we do? Script: (Sales have dropped! Larry Hunter, Marketing Manager of B&N, calls a meeting to solve the problem.) Larry: I?m sorry to have called this meeting at such short notice. Did you all get a copy of the sales figures? Together: Yes. Larry: Good. So you have seen from my memo the purpose of this meeting. Firstly, we need to figure out the reason for the drop, and secondly, what we should do about it. It might not be easy, but I want to finish the meeting by 3 o?clock. Gregory: OK. Together: Uh-huh. Larry: Now, Amy, what do you think? Amy: Well, there?s a lot more competition out there now. Larry: That?s true, but our prices are competitive. Richard: In my opinion, the salespeople are not very motivated. We need to do something to encourage them to get out there and sell. Amy: I think they?re working pretty hard already. Larry: But it?s not hard enough, Amy! They need something to give them a bit of a

push. What about the bonus system? How many salespeople get bonuses now? Amy: Not many. Larry: Really? Why not? Amy: The sales quotes are pretty high. You have to make $60,000 in sales. That?s a lot. Most people average about $45,000. Gregory: Per month? Amy: Yes. Richard: Well, maybe we should lower our quotas. Larry: How?s that going to motivate them, Richard? Richard: If we lower the quotas, it will be easier for the salespeople to reach them. So more people will get… Amy: I don?t see the point. How?s that going to increase sales? Larry: Let him finish. Richard: Well, I think the quotas are just too high. The salespeople don?t think t hey can reach them so they don?t try. But, if someone is making, say, $45,000, and if the target is 50,000, then they?ll work just a little bit harder to reach 50,000. Gregory: I see what you mean. And if they get a nice bonus at $50,000 then they?ll work even harder the next month. Larry: Yes. You?ve got a good point! Let?s come up with a proposal for lower quotas. Key: ? 1) To figure out the reason for the sales drop and the actions to be taken. ? 2) The salespeople are not very motivated. ? 3) No, because the sales quotas are pretty high. ? 4) He proposes to lower the quotas.

Scripts Unit 5
Task 1 Hotels for business travelers Script: Interviewer: So, what basic needs do business travelers have? Kevin: One of the most important things is a quick check-in and check-out. After a long trip, it?s annoying to have to wait at the hotel reception for five minutes. Room service is also very important. Guests often stay in their rooms working and don?t have time to go out to a restaurant, so they want their meals to be served in their rooms. Interviewer: And what facilities are there in the room? Kevin: Well, nowadays communication facilities are essential, so things like a modern socket, where guests can plug their modems in, and a fax are very important. Interviewer: Yes, of course. Kevin: The lighting is also very important. We?ve just spent a lot of money upgrading the lighting in our rooms. As I said, guests often spend their evenings preparing work, so they need good lighting at their desks. Interviewer: And what about facilities in the hotel in general?

Kevin: The bars are important. Corporate guests tend to spend more time in the hotel bars than tourists. It?s very important to provide a business center, too. Interviewer: What services does the business center provide? Kevin: Basic secretarial services such as photocopying and typing. Guests always find it helpful to have these kind of things organized for them. Interviewer: Right, and what about the distance to the airport and city center? Is that important? Kevin: Yes. We?re in the east of London so we?re near City Airport. A lot of our guests have meetings in this area; they don?t want to be near Heathrow Airport or right in the city center. But it is easy to get to the center of London from here. It only takes about 15 minutes with our courtesy bus. And there?s a river of taxis, as well. Interviewer: Are corporate guests interested in using your fitness center or swimming pool? Kevin: Not really. They?re more popular with tourists. Our corporate guests are more interested in getting in and out of the hotel as quickly as possible and working while they?re here. Key: CBBCA Task 2 Receiving visitors Script: Receiving visitors is an important part of the receptionist?s 1) daily routine in the office. There is a certain procedure for receiving visitors. A receptionist should find out 2) whether the visitor has an appointment or not. If the visitor is an important client, the executive should come down to the reception area to 3) greet the visitor. Sometimes the receptionist or another secretary accompanies the visitor to the executive?s office. The receptionist or other secretary accompanies the visitor to the executive?s office. The receptionist announce 4) the visitor?s name, title and position, and introduced the executive to him/her. When a visitor?s request for a meeting cannot be satisfied, the receptionist should 5) apologize and make some suggestions for an alternative time. If a meeting is impossible, the receptionist should 6) express regret and explain why, with tact, so that the visitor?s feelings are not hurt. A receptionist should keep a register which includes 7) date, time, name and the firm the visitor works for. It can be referred to when there is a request for information. The receptionist should be polite, helpful, well-spoken, and always be 8) considerate and warm. When a visitor is waiting to see the executive, the receptionist should invite him/her to sit in an easy chair to wait. And if there is a delay, the receptionist should apologize, offer a cup of coffee or tea and 9) keep the visitor fully informed of the situation. Part IV Viewing and Speaking Video 1 Going through customs Script: (George is going abroad on business. This is his first time traveling abroad. Now he is going through customs.)

Inspector: Good afternoon. May I see your passport, please. George: of course, here you are. Inspector: Thank you. What is the purpose of your visit—business or pleasure? George: Business. Inspector: I see. How long will you be staying in our country? George: About a week. Inspector: Is this your first time in the country? George: Yes. I?ve been invited by our business associates to attend a trade fair. Inspector: Fine. Is this all your luggage? George: Yes, that?s all my luggage, one suitcase and one bag. Inspector: Do you have anything to declare? George: I guess not. I mean I?m not quite sure about it. You see, this is my first time… Inspector: I see. Well, would you mind opening your suitcase? George: Oh, not at all. Inspector: Thanks. (George opens his suitcase. The inspector is inspecting the suitcase, and now he looks at a bag.) inspector: What?s inside the bag? George: That?s my laptop computer. Do I have to pay duty on it? Inspector: No, it?s duty-free? George: By the way, I?m carrying four packs of cigarettes for my own use. Are they dutiable? Inspector: No, goods for personal use rather than commercial use are not subject to duty. And they are within the limit. George: Good. And thanks for the information. Inspector : All right. Here?s your passport. George: Is that all the customs formalities? Inspector: Yes. You?re through now. Have a pleasant stay. George: Thanks a lot. Key: 1) What is the purpose of George?s travel? George is travelling on business. 2) How long is he going to stay? He will stay for about a week. 3) Who has invited George to attend the trade fair? He has been invited to attend the trade fair by his business associates. 4) What is in the bag? Does George have to pay duty on it? His laptop computer is in the bag. It?s duty-free. 5) Are the four packs of cigarettes that George has dutiable? Why or why not? No, good for personal use rather than commercial use are not subject to duty, and they are within the limit. Video 2 Meeting a business partner at the airport Script: (Mr. Lin and his secretary, Miss Wang, are waiting at the international Arrivals Hall at

the airport. Mr.Lin holds a large sign reading “Welcome Ms. Jones ” and Miss Wang holds a bunch of flowers. Ms. Jones walks through the Green Exit. And then she sees the sign, waves, and goes toward them.) Mr.Lin: Ms. Jones? Ms. Jones: Yes, I?m Miranda Jones from Flora Garment Trading. Mr.Lin: My name is Lin Hua. I?m the sales Manager with Baiyun Sweaters. How do you do, Mr. Jones? Ms. Jones: How do you do? It?s very nice of you to come to meet me. Mr.Lin: You?re welcome. And may I introduced my secretary, Miss Wang? Ms. Jones: Sure, It?s a pleasure to meet you, Miss Wang. Miss Wang: The pleasure is mine. The flowers are for you, Ms. Jones. Ms. Jones: Oh, thank you. They are beautiful! You?re very kind. Mr.Lin: How was your flight, Ms. Jones? Ms. Jones: Very nice. The service on board was superb. And I managed a few hours? sleep, So I feel fine now. Mr.Lin: I am glad to hear that. Oh, let me help you with your luggage. Ms. Jones: Thank you. (Hands a suitcase to Mr. Lin) Mr.Lin: Is this your first visit to China? Ms. Jones: No. But it?s my first visit to Guangzhou. I hope it won?t be my last. Mr.Lin: I hope you will have a pleasant stay here. Ms. Jones: I?m sure I will. Mr.Lin: our car is out in the parking lot. Shall we drive to your hotel now? Ms. Jones: Yes, thank you, Let?s go. Mr.Lin: This way, please. (They walk out of the Hall and head for the parking lot and then drive to the hotel) Miss Wang: Here we are, Mr. Jones. This is the White Swan Hotel. We?ve reserved a room for you on the 6th floor with a balcony overlooking the park. Ms. Jones : Thank you very much. It?s very considerate of you. Miss Wang: Well, that?s the least we could do. (in the hotel room) Mr.Lin: This is your room, Ms. Jones. Is it Ok? Ms. Jones: Oh, yes, it?s lovely, very cozy and well-decorated! It?s really very thoughtful of you to have arranged it for me. Mr. Lin: Not at all. Miss Wang: You must be very tired after your long trip. Is there anything else we can do for you? Ms. Jones: No , thanks. Not at the moment. Mr. Lin: Then we?ll be leaving now so that you can settle in. After all, We?ll have enough time for business during the next three days. Ms. Jones : Thank you. Mr. Lin: You?re welcome. We?ll contact you tomorrow morning. Ms. Jones: See you then. Mr. Lin & Miss Wang: See you! Key:

1.F 6.F

2. T 7.T

3.F 4.F 8.F 9.T

5.F 10.F

Scripts Unit 6
Part II Listening and Speaking Task 1 A presentation by an HR Manager Key: o 1. we are hiring for o 2. business software and consulting services o 3. 4,000 o 4. large corporations o 5. 90 million dollars o 6. pretty fast o 7. 29 o 8. a large project for a bank Task 2 Company profile of Oracle Script: Ladies and gentlemen, good morning. I am very honored to have the opportunity to address such a distinguished audience. My name is Monica Li and I?m in charge of the PR Department of Oracle China. What I?d like to do today is to provide you with some general information about Oracle Corporation and its latest developments in China. Hopefully, this introduction can help you gain a better understanding of our company. My presentation will be divided into 2 parts: Oracle and Oracle China. The Presentation will last about 5 minutes. If you have any questions, please feel free to ask me at the end of my presentation. I will start with Oracle, our parent company. Oracle Corporation, the world?s largest enterprise software company, was founded in 1977 by Larry Ellison, Bob Miner and Ed Oates. Headquartered in Redwood Shores, California, Oracle employs over 42,000 individuals around the globe and has an annual revenue of 11 billion dollars. In 1989, Oracle formally entered China?s market and became the first global software giant to open offices in China. In July 1991, after nearly two years? hard work, Oracle established a wholly-owned company in Beijing—Beijing Oracle Software Systems Co., Ltd.—to better exploit 功绩,辉煌成就 and serve the rapidly growing market here. On August 8th, 2000, Oracle China formally opened its new office in the China World Trade Center in Beijing. This prestigious 有声望的 opening showed the development of Oracle?s long-term involvement and commitment 承诺,保证 in the Chinese market. At present, Oracle China has set up branches in Beijing, Shanghai, Guangzhou and Chengdu, providing Oracle?s 9i E-Business platform 电子商务平台 and Oracle E-Business Suite 电子商务套件, as well as related consulting 咨询, education and support services for the Chinese market. By speeding up the localization 地方化, 定位 of products, applications, channels and services, Oracle has

realized a continuing and healthy development of its business in China. This is all I want to say about Oracle and Oracle China and I hope this brief introduction has helped shed some light on 使……被了解 our company. So, are there any questions you?d like to ask before we move on? Key: Company Profile o Presenter: 1) Monica Li o Title of the presenter: 2) Manager of the PR Department of Oracle China o Status: Largest 3) enterprise software company in the world the first 4) global software giant in China o Established time: in 5) 1977 o Headquarters: Redwood Shores, 6) California o Employees: 7) 42,000 o Annual Revenue 年营业额: 8) 11 billion dollars o Development in China: entered China?s market in 9) 1989; set up Beijing Oracle Software Systems Co.Ltd in 10) 1991. o Oracle China Branches: Beijing, Shanghai, Guangzhou and 11) Chengdu. o Services provided: 9i E-Business platform, E-Business Suite, consulting services, 12) education and support services. Part IV Viewing and Speaking Video 1 Making a start Script: Hello, and welcome to Standard Electronics. I'm Geoff Bolton, the Factory Manager in charge of the plant you'll be seeing today, I know you have come a long way today, so we aim to make your tour both interesting and worthwhile. Before we start the tour, I'd like to give you a brief presentation about the company. It will last about 15 minutes and I'll be using the flip chart. Since there's quite a lot to cover, I'd be grateful if you'd hold any questions until the end of my talk. As you can see. I've divided up my presentation into three main parts. First of all, we'll run briefly through the history of the company. Secondly, I'll tell you something about our main markets—this is important in understanding the production process. And finally, I'll come to the people—our most important asset. OK! Let?s start with the history. Standard Electronics started out as a private limited company when it was first established in 1985… Key: BAD E C Video 2 What is the point? Script: I?m sorry. I?m a bit late … um… I?m not exactly sure how to start this… um… I suppose I should start by telling you something about the Brewery. It?s old of course, very old, and… it was founded in 17…1778. Yes, I think that?s right. So it?s very old brewery and … um… we use traditional production methods and our products are very, very old … very traditional. Um…oh, we also do European type beer and, well, sales have increased a lot over the last year.

Of Course, we were a family firm. Well, in fact, we still are a family firm. As you know, the present owner is Ralph Barrald…um…we continue to run as a family firm and this is important to the corporate image. Well, in fact this is why we?re here today to discuss the corporate image and decide if we…well, if it needs to change. We also have horses… you may have seen them delivering the beer to the local pubs, yes? Yes, yes…um, production has actually dropped a little over the last few years, although profits have actually gone up and that?s something we need to discuss…I mean, can we continue as a small, independent brewery? Anyway, that?s about it. So…um…that?s the main question today. So I don?t know whether that helps at all, but it?s all can think of really, so I, I?ll leave…I think that?s that, so I?ll leave it there, OK? Right. Key: open (敞开式答案) Read the comments from audience listening to a presentation. Then tell what caused the problem in each situation. 1. Those terms, “FOB”, “marketing mix”…I?ve no idea at all. What is she talking about? 2. She says there?re three main points at the beginning, but only mentions two. 3. The presenter tells that childish joke after all. Nobody likes it! 4. It?s half past twelve now. She should have finished 10 minutes earlier. Hints: 1. Technical level is too high with certain terms not explained. 2. The structure of the talk is not well organized. 3. The age of audience is not fully considered. 4. The timing of presentation is not well planned or kept.

Scripts Unit 7
Part II Listening and Speaking Task 1 An introduction to Honda ASIMO robot Script: On November 20,2000, from Honda Motor Company comes a small, lightweight humanoid robot named ASIMO which is able to walk in a manner like a human being?s. ASIMO stand for “Advanced Step in Innovative Mobility.” It is an amazing product which can be helpful to humans as well as be of practical use in society. Compared to Honda's previous walking robot P3 made in 1997, ASIMO is smaller, lighter and more people-friendly designed. P3 is 160cm tall and weighs 130kg while ASIMO's h eight is only 120cm and its weight is reduced to a mere 43kg. ASIMO's special features include more advanced walking technology, simple operation and an expanded range of arm movement. In December 2005, Honda debuted its new ASIMO model. This model is 10cm taller and 11KG heavier than the first ASIMO. It can walk alongside its controller, and is able to move carts and other objects around at will. And , with a newly developed total control system, it can act as a receptionist, or even deliver drinks on a tray. The new ASIMO is also more agile than its predecessor, as it is able to run at 6km/h, and even turn while running.

Key: 1st ASIMO New ASIMO Height 120cm 130cm Weigh 43kg 54kg Running speed 6km/h Features: 1ST ASIMO: (Compared to p3) 1 ) smaller and lighter more 2) people-friendly designed more advanced walking technology simple operation an expanded range of 3) arm movement New ASIMO: (Compared to 1st ASIMO) taller and 4) heavier can walk alongside 5) its controller can move carts and other objects around 6) at will has a(n) 7)total control system more agile can run at 6km/h, and 8) turn while running Task 2 A videophone Script: Do you have friends or family members you would like to see more often? When you phone colleagues, would you like to see their faces? The ViaTV Desktop videophone means that you can! As you can see, it's small, elegant and ideal for the office or home, even for business trips. It's very easy to set up: all you need is a touch-tone phone. You don't need a computer or any special software. It's also very easy to use, as easy as making a normal telephone call. The ViaTV Desktop videophone has many features. First, it has full-color motion video which means you can see the other person's gestures and changes of expression. The picture quality is excellent. Second, it has an adjustable picture setting that enables you to change the mode to get an ideal image even for viewing designs or documents. Third, its audio quality is exactly the same as a normal telephone call. In addition, the ViaTV Desktop videophone has a preview mode so that you can check what you look like before the other person sees you! And finally, the privacy mode is an important feature. You can use it to block the image but keep the voice connection. Now, of course, just as any means of communication, it?s worthwhile to have a set. We have a special offer on at the moment, so now is the time to buy the ViaTV Desktop videophone. Put yourself in the picture. Key: ViaTV Desktop Videophone Appearance: small and elegant User-friendliness: easy to set up: all you need is a touch-tone phone; as easy to use as

making a normal telephone call Special features: full-color motion video; adjustable picture setting; good audio quality; preview mode; privacy mode Methods of promotion: on a special offer Part IV Viewing and Speaking Video 1 Which one is better? Script: (Helen White comes into an office furniture retail store. The shop assistant David Brown meets her) David: Good morning. Helen: Good morning. Have you got that Canon iR2270 photocopier? David: Yes, madam. It's right here. Helen: Great! How much is it? David: Let me see..iR2270, hmm, $2,450 Helen: Ooh, it's not cheap! David: Yes, the price is a bit high, but it makes the best copies in the shortest time. It has been the best-seller for 3 months. Helen: I know it's good. We have one in our office. But I'm afraid my boss won't like the price. Can you give discounts for bulk? We want to buy 4 0f them. David: In that case, we can cut the price to $2,330. Helen: $2,330... That's about a 5% discount. Right? David: Yes, that's the lowest price we can offer. Helen: OK. How long is the warranty? One year? David: Three years from the date of purchase. Helen: Good. How about its after-sales service? You know, photocopiers have jamming problems all the time. It's a real nuisance! David: l can assure you that you won't have much problems with this model.Besides, we offer free on-site service for the length of the warranty. And then $150 a year after that. If there?s something wrong with the machine, just contact us. We?ll send a technician over as soon as possible. Helen: Good. And what about the guarantees? David: Well, there's a 7-day money-back guarantee if you're not satisfied with the machine. Or if you have any problems, just bring it in and you can have a refund. Helen: Fine. Oh, one more thing. How soon can you deliver them to our office? David: Well, I?m afraid there's a slight delay on orders at the moment. We could send them to you at the end of the month. Helen: You mean we have to wait for 3 weeks! David: I'm afraid so. Helen: That wⅢ be too late! We need them next week. David: Er, how about this one, iR2010? We have plenty of this in stock. lf you place the order now, you can have them by tomorrow at noon. Helen: I don't know. How does it compare with iR2270? David: they are a similar size and have similar functions. The only difference is iR2270 can

Print 22 copies a minute, while iR2010 prints 2 copies less. Helen: That doesn?t matter. How much is this one? David: $2,200 each, if you buy 4 Helen: $2,200. That?s… David: That?s $130 less than the iR2270 Helen: Sounds not bad. I thing we could have these. David: Do you want to place your order now? Helen: Yes. But can you first show me how it works? David: Sure. You see these buttons here? Key: 1. price, discount, after-sales service, money-back guarantee, delivery, warranty 2. Price Warranty Capacity (pages printed per minute) Price for after-sales service Money-back guarantee Delivery time Canon iR2270 $2,330 three years 22 free for three years, $ 150 / yr after three years Seven days within three weeks Canon iR2010 $2,200 20 within 24 hours Video 2 It does more than you expect! Script: (Tiger Braun, a project manager, is presenting a product to his sales staff.) (The underlined sentences are spoken by one or some of the sales staff.) Hello! Am I late? No, it?s 8:55. Good! Have you seen the brochure on the desk? Yes! Thank you all for making it here. I know you are busy at this time of the year. Can I take this opportunity to wish you all a merry Christmas?

Merry Christmas! Merry Christmas! So, everybody?s here! Good, then I?ll get started. I?ve invited you here today to present to you the latest model of our smart phone—I would like to briefly run through the 3 Ps for the new model—the Product, the Place, and the Price. Please, stop me whenever you've got a question. To start with, I?ll focus on the features of this new model. Please look at the screen. This is the picture of the Fora 1300 and its functions. You see, it's small enough to fit right in the palm of your hand. It measures 11.2 x 6.0 x 2.2 cm, including the 2cm antenna, just slightly larger than a mobile phone and yet it incorporates a small, yet functional physical keypad. Is it too tiny to use? Well, you can try it when we finish. You?ll find it surprisingly easy to use. The screen is 4.5cm x 4.5cm. This phone makes both a great PDA and a cellphone. You can make phone calls and store up to 1,000 contact names. And you can also browse on the Web. It?s reliable for light duty. It allows you to perform certain tasks that you would normally need a computer for. For example, when you are in a meeting and someone needs a figure that you know you have received in an email, you can download the email and view the spreadsheet and yourself rather grateful that your smart phone is more than a cellphone and a PDA. Of course, it has all the normal features such as a clock, alarm, reminders, stopwatch, calculator, games, tone composers, etc., plus a built-in camera and speakerphone. In a word, it has just about everything you can think of and it does more than you expect! OK. Now, let me move on to the next point-the Place. I mean, how we are going to distribute the product and where. The launch date for the Fora 1300 will be January 1st next year, so that it will definitely be in the shops in time for the present-buying season at Spring Festival. It will be in stock in all retail outlets throughout the country by then. We will also be making the phone available by mail order and online, with a guaranteed 6 days delivery. Pricing comes along with the product going on the market. At present, the new model will retail at $499. That should be quite a reasonable price considering the quality and the advanced features. Right, I?ll stop here. I hope you?ve got a clearer picture of the Fora 1300. And I hope you will be 100% behind this model. Sure, but how does this model compare to our biggest competitor, SAMSUNG i700? Good question, Philip. Well, it?s smaller in size, and the screen is brighter. The battery lasts longer, and most important of all, it?s more user-friendly. Is it competitively priced? It?s set at the same price as SAMSUNG i700. It?s still a bit more expensive than some products of its kind. It?s difficult to get people to pay $500 for a phone. That?s true! I know a high price can stop people from considering our product, but we?re offering discounts and free Spring Festival gifts. That?s good. The competition gets tougher every year.

Key: 1. CBB 2. Features of the Fora 1300 It?s small enough to 1) fit right in the palm of your hand. It incorporates a small, yet functional physical keypad. It makes both a great PDA and a cellphone. It can store up to 2) 1,000 contact names. It allows you to browse in the Web It allows you to perform certain tasks that 3) you would normally need a computer for. It has normal features such as a clock, alarm, reminders, stopwatch, calculator, games, tone composers, etc. It has a built-in 4) camera and 5) speakerphone.

Unit 9
P98 part2 Task1 key: F F T F F T Script:Being the first World Exposition on the theme of city, Expo 2010 Shanghai China will attract governments and people from across the world, focusing on the theme “better city, better life”. For its 184 days, participants will display urban civilization to the full extent, exchange their experiences of urban development, disseminate advanced notions on cities and explore new approaches to human habitats, lifestyle and working conditions in the new century. They will learn how to create an eco-friendly society and maintain sustainable development (可持续发展)of human beings. Expo 2010 will center on innovation and interaction. Innovation is the soul, while cultural interaction is an important mission of the World Expositions. In the new era, Expo 2010 will contribute to human-centered development, scientific and technological innovation, cultural diversity and win-win cooperation for a better future. Expo 2010 will also be a grand international gathering. We shall endeavor to attract about 200 nations and international organizations to take part in the exhibition as well as 70 million visitors from home and abroad, ensuring the widest possible participation in the history of World Expositions. In addition, Expo 2010 will offer a wonderful opportunity for cross-cultural dialogs. Before the conclusion of the Exposition, a “Shanghai Declaration” will be issued. This declaration, hopefully a milestone in the history of World Expositions, will epitomize the insights to be offered by the participants and embody ideas for future cooperation and development and extensive common aspirations, thereby leaving a rich spiritual legacy of urban development to people throughout the world. task 2 P99 1. new 2. reputation

3. world leader 4. ladies? clubs 5. £835 6. latest Script: S: good morning. U: good morning. S: can I help you? U: er, thank you, but I?m just looking at the moment. S: yes, please do. Have you come across our products before? U: I think I have heard of them., S: we?re relatively new but Golf Pro is acquiring a reputation very quickly. We have become one of the world leaders in metal woods. U: really? Well, actually I?m quite interested in metal woods. Could you tell me what the prices are for this range? S: of course. The prices start at £90 and they go up to £149. U: did you say £149? S: yes, that?s right. I wonder if you would be interested in our new range of ladies' clubs as well? U: well, possibly. Could you give me the prices, please? S: yes. The range is called Golf Pro Lady and a full set of nine irons comes to £465. A set of the three woods is £240 and putters are £46 each. U: sorry, that was 46 each, wasn?t it? S: yes, £46 each. U: right, thank you. Could you give me some information about your top of the range clubs as well? S: of course. That is our Golf Pro X. This is really state-of-the-art when it comes to professional clubs. A set of nine irons comes to £ 835. Very reasonable, I think you’ll agree. U: Mmm, not bad. S: would you like to try one out in the practice area? U: er, no, thank you. I?m afraid I don?t have time at the moment. But I would like to read some more about your products. Video 1 P102 1-5 CBC AC Video 2 P104 1-5 ACB AC Unit16 Task1 p176 Key 1~3ACB Task2 p177 Function 1. Influence consumers to buy. Function 2. A reminder to consumers.

Function 3. An innovation by altering the perceptions of consumers. Video 1 Key: C B A C A P181

Video 2 P182 Marmalade ad: It reaches the target market through the right media at right time. Ice cream ad: It is made to the tastes of the target customers. Toyota ad: It tells an interesting and shocking story. Furniture ad: It draws the audience?s immediate response.


赞助商链接
更多相关文档:

新视野商务英语视听说下册1-8单元video原文unit 2

新视野商务英语视听说下册1-8单元video原文unit 2 - Video 1 J: Good morning, Mr. Robbins. R: Good morning. John, how...

新视野商务英语视听说下册1-8单元video原文unit 5

新视野商务英语视听说下册1-8单元video原文unit 5 - Video 1 Z: Good morning, Mr. Ankle, Nice to see you again. How m...

新视野商务英语视听说(第二版)第二单元听力原文

新视野商务英语视听说(第二版)第二单元听力原文_英语学习_外语学习_教育专区。此文是本人根据光盘内容手打而成,希望对大家有所帮助 ...

新视野商务英语视听说(第二版)下册 第一单元听力原文

新视野商务英语视听说(第二版)下册 第一单元听力原文_日语学习_外语学习_教育专区。Unit 1 2. Part 2 Listening Practice: Task 1 (1) I hope the noise ...

新视野商务英语视听说下册1-8单元video原文unit_4(参考...

新视野商务英语视听说下册1-8单元video原文unit_4(参考文本) - Video 1 Welsh: Hello, Mr. Wang. We received the samples yo...

新视野商务英语视听说(第二版)第8单元听力原文

新视野商务英语视听说(第二版)第8单元听力原文 - Unit 8 Receiving Visitors 2.Listening Practice Task 2-1 A receptionist ...

新视野商务英语视听说下册1-8单元video原文unit 6

新视野商务英语视听说下册1-8单元video原文unit 6 - Video 1 D: It's good that we've settled on the questions of pric...

新视野大学英语视听说教程第二版第2册答案(全新完整版)

新视野大学英语视听说教程第二版第2册答案(全新完整版)_英语学习_外语学习_教育专区。unit test的答案我也上传了...造福同届+未来的师弟师妹啊 Unit...

新视野商务英语视听说(第二版)第7单元听力原文

新视野商务英语视听说(第二版)第7单元听力原文 - Unit 7 2. Listening Practice Task 2-1 (B for Buyer; S for Seller) S: Ca...

新视野商务英语视听说第二版 unit 5

新视野商务英语视听说第二版 unit 5 - Unit 5 video 1 Going through customs (George is going abroad on business. ...

更多相关标签:
网站地图

文档资料共享网 nexoncn.com copyright ©right 2010-2020。
文档资料共享网内容来自网络,如有侵犯请联系客服。email:zhit325@126.com